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Results-focused, customer-centric, and solution-driven, Creative and experienced Public Relations and advertising manager with more than 20 years of communication skills across a broad range of marketing platforms. Presenter of live television programs in the direct section of communication with viewers in special commercial and financial programs on Iranian radio and television. 23 years of experience in holding the most important international conferences and exhibitions at the highest level of diplomacy and economic commerce. IT professional and also recognized as an influential leader and Etiquette teacher Emphasis on empowering and encouraging high-performing leaders and cultures for leading multi-functional diverse teams in the design, and implementation of cutting-edge technology solutions.

MAJOR SNAPSHOTS

Live TV presenter l Etiquette teacher l Director of public relations l Event manager and Director of Ceremonies Administration and HR Manager l IT Services & Solutions l Executive consultant

EXECUTIVE VALUE STRENGTHS

·       Live TV Host

·       Media and TV show producer

·       Media productions manager and consultant

·       Event quality control auditor

·       Smart Event Managing (Exhibitions, conferences, weddings and business parties, annual contracts, important negotiation meetings)

·       Continual Service & Productivity Improvement  

·       Etiquette advice based on consideration, respect and honesty

·       Teaching proper behavior and etiquette in front of customers

PERSONAL COMPETENCIES

  • Regional Team Management
  • Regional Talent Development. Mentoring & Coaching
  • Cross-functional Communication with All Levels
  • Value-driven Decision-maker
  • Result-focused, Goal-oriented and Target Achiever
  • Agile and Transformational Leadership
  • Complex Problem Solver
  • Change Management
  • Stakeholder Engagements
  • Challenge Identity & Resolution

Business Partnering

CAREER MILESTONES

Arikeh Iranian Sports and commercial and cultural complex (https://arikehiranian.com/)

Executive Director and Etiquette Training Mentor

Tehran-Iran, Mar.2022 - Jan.2023

Leadership:
Summary:

Led a team of 25 staff
The executive director of Arikeh Iranian Complex, which consists of 30 shops in the passage section and 3 floors with administrative offices and a women's hairdressing unit, and in the sports section, there are 2 swimming pools of professional dimensions, including sauna and massage facilities, gyms, buffets, traditional baths, conference halls and cinemas, Theater and Coffee Shops.

 

Achievements & Significant Contributions • Action for the process of hiring professional personnel by designing and publishing a job advertisement and then interviewing job applicants • Teaching proper customer behavior and professional etiquette • Setting up a sales unit and designing special discounted packages to attract customers and launch a professional sales process
• Executive management of the start-up project in the design of coffee shops and buffets, women's hair salons, laundromats and other shops.
Ceremonial Complex21 (@21weddings) Executive Director of Quality Control of Ceremony Services and Mentor of Hospitality and Etiquette Training Tehran-Iran, Jun.2019 - Aug.2022 Leadership: Summary: Led a team of 90 staff Training of appropriate behavior and hospitality etiquette for host staff in hospitality and cleaning services and administrative and office staff, warehouse, shopping and security. Executive director in the quality control department in the correct implementation of wedding ceremonial services and ceremonial dinners and receptions during the program.

Achievements & Significant Contributions

  • Holding more than 150 weddings at the quality and first-class level of Iranian society
  • Providing the most beautiful and professional decorations and flower arrangements and table decorations along with detailed Iranian, International and marine dinner tables and....
  • Holding a wedding with 3 stages of pop, DJ and classical music at Garden and Mansion 21

Full compliance with health protocols during the Corona epidemic with special health training for the executive staff 21

Rahyar Educational Complex (https://rahyar.com/)

Mentor of Hospitality and Etiquette Training

Tehran-Iran, June2021 – July.2021

Leadership:
Summary:

Led a team of 20 staff
Training personnel behavior based on respect and professionalism, honesty and work conscience for the employees of catering services and facilities and cleaning services with the presence of managers of different educational levels in the school.

 

   
   

 

IRIB Channel 7 (Education Channel), Ask Me TV Show (http://tv7.ir/)

Virtual Media Consultant and Social Media Manager

Tehran-Iran, May.2019 - Mar.2020

Leadership:
Summary:

Led a team of 3 staff
Manager of social networks of the television program and editor of publishing virtual content productions of the television program on Instagram, Telegram, WhatsApp and SMS.

 

Achievements & Significant Contributions

  • Receiving and preparing the messages received through social networks from the viewers of the program during the live broadcast of the television program to be transmitted to the expert guests present and the host of the program and answering online during one year of live broadcast of the program.

Content production of video clips from behind the scenes of the live program production studio and interviews with guest experts in the program at the end of each TV show for broadcast on social networks specific to the program.

IRIB TV Channels: Jame-Jam, 5, 7, Bazaar Channel (https://jjtvn.ir/, https://tv5.ir/, http://tv7.ir/, )

Tv Show Host

Tehran-Iran, Mar.2000 - May.2019

Leadership:
Summary:

Led Television Studio Crew
The leader in proposing email addresses in live television programs in order to communicate online with the viewer and interact with them in answering and recording comments and receiving criticism and suggestions from the audience of the program and television network.

The first internet host in live television programs receiving and answering online during television programs in IRIB (Islamic Republic of Iran Broadcasting).

 

Achievements & Significant Contributions

  • 14 years of television performance experience with the position of a live television program presenter in the department of establishing online communication through social networks and internet media messages in television programs with social and cultural titles and economic business programs as well as investment attraction programs through television waves. and effective in the public mind with the most experienced presenters of Iranian TV.

Television production manager of the audience communication department with the television program.

Kia Cafe (@kiacoffeecatering)

Investor and Manager of Kia Cafe in the Heart of Tehran Tourism (Derkeh Square)

Tehran-Iran, May.2018 - Jan.2020

Leadership:

Led a team of 10 staff

 

Achievements & Significant Contributions

  • By launching a modern design and new coffee shop services in the tourist and mountainous area of the capital of Iran, we welcomed tourists and citizens with good taste who chose our coffee shop.

Providing quality menu items under the supervision and professional training that we gave to the cafe staff had created a new generation of cafe owners in the region.

 

Soosha Computer Repair Center

Head of Soosha computer repair shop

Tehran-Iran, Apr.1996 - Feb.2020

Leadership:

Summary:



Led a team of 3 staff

Founder, investor and manager of a computer repair shop

Providing repair services for all kinds of servers and computers, supplying parts and assemblies, selling PCs, maintaining computer networks, and periodic services for computer equipment and network of offices, organizations, and companies.

 

IRIB International Conference Center (http://iicc.ir/)

Founder of modern event services

Tehran-Iran, Apr.1996 - Feb.2020

Leadership:

Summary:

Led a team of 120 staff

In-depth experience in driving digital innovation, transformational improvement and business solutions for event industry.

Proven ability to create various marketing ideas to support event launches, seasonal initiatives and much more of different large-scale as well as small-scale- personal or corporate Events including formal parties, concerts, festivals, exhibitions, conferences, seminars, and others.

Effective presence in the planning and holding of more than 3000 international and domestic conferences and exhibitions (while serving at the International Convention Center)

 

Achievements & Significant Contributions

  • 1996-2000 technical support technician; Professional audio and video systems and simultaneous translation and setup and sound recording, directing, event (conference) lighting.
  • 2000-2004 Director and founder of Informatics Department
  • 2004-2008 establishment of modern public relations department; Director of Public Relations and Marketing and International Affairs- (2002,2003)Executive management of the exhibition booth, two consecutive periods and winning the honor of the best exhibition booth of the year at the tourist and hotel industry exhibition in Kish Island(IRAN)
  • 2008-2009 The director and founder of the Department of Education and Planning for the establishment of the Quality Control Unit (ISO).
  • 2009-2012 IT manager and support of computer networks and security.
  • 2012-2013 Advisor of technical assistant in the field of technical department.
  • 2013-2015 Planning and establishment and executive management of media production department.
  • 2015-2016 Establishment and management of research and development (R&D) unit and strategic council.

2016-2017 The director of the training committee in organizing the presidential election ceremonies on IRIB & The advisor to the president of the IICC.

Education

PhD Student in Business Management

Islamic Azad University - Dubai -UAE

Bachelor of Computer Hardware Engineering

Islamic Azad University - Tehran-Iran

Completion: 2000

master Social Communication Sciences

Islamic Azad University - Tehran-Iran

Completion: 2016

Courses and Certificates

  • Short-term training courses on ceremonies and advertising and marketing, finance and public relations and so on.

 

  • Smart event management course from Canada Business Management College.

 

  • Coffee shop management course in Technical and Vocational Training Organization (TVTO).

 

  • Coffee associate Diploma courses from SCA IRAN specialized coffee house.

Language proficiency level

English IELTS Overall 6

 

Persian (Farsi) Excellent

 

French Familiar

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